Motivated by the opportunity to replace a failing boiler in the middle of winter, Elaine contacted us to take advantage of the Boiler Upgrade Scheme where she could access up to £5000. Due to the limited garden space, a Ground Source Heat Pump was not a viable option, therefore, Elaine opted for a Harnitek Air Source Heat Pump. Our technical team calculated the heat loss figures to support the efficient running of a heat pump and with the property already well insulated, the proposal for the BUS grant was accepted by OFGEM. Installation was completed in three days and the failing fossil fuel boiler was decommissioned. The Harnitek range of heat pumps enables Elaine to monitor the performance of the heating system via a desktop platform and smartphone-based Application. It goes without saying that our customer was extremely happy with her brand new, Government subsidised heat pump!